Returns Policy

THIS IS JUST A PART OF OUR TERMS OF USE. PLEASE READ THE FULL TERMS & CONDITIONS BEFORE PLACING AN ORDER.

 RETURN POLICY (READ CAREFULLY)

At S2L apparel sourcing BD, we’re committed to you. We’re able to offer you amazing discounts because we don’t house inventory after our sales end, and therefore cannot process returns except in very limited circumstances. The goods you order, are directly shipped from our warehouse to your doorstep and therefore cannot process returns except in very limited circumstances.

Clothes following terms and conditions, apply: 

1) Damaged product: Please check while you receive the product from the courier company. If it's damaged, kindly return it back to the delivery man immediately. Accepting a damaged product will render the return policy ineffective.

2) Wrong delivery: The product delivered, doesn't match with the order details. (e.g customer ordered M size, we sent L size).

3) Incomplete Product: For multiple items sometimes some suppliers delays the delivery. In that case, we send you the goods which we already received in our warehouse. So in this case, please wait another week, to receive other items. You can also track your order from http://s2lapparelsourcingbd.com/track_your_order

4) Exchanges. We do not accept any Product Exchanges.

If your case should match any of the above-mentioned categories, please take a few close-up photos of the product, attach them to an email mentioning the issue along with your order ID number and fill out the form here http://s2lapparelsourcingbd.com. Once you have submitted for a dispute, kindly allow our dedicated disputes team to investigate the issue and they will get back to you within 2 to 5 working days with a resolution.

The return policy is ineffective if:

1) More than 72 hours have passed from the time of receiving the product (size issue only).
2) Product color varies due to photography, lighting sources, or your monitor setting.
3) Size difference within 1-4 CM due to measurement standards of different manufacturers.
4) Not satisfied with the quality.
5) The product has been used. 

Note:

*Customers who confirm that they have received their goods are confirming that their goods arrived in good condition. Disputes will not be entertained after confirmation of order. All returned Products must be unused (e.g., not worn, washed, damaged, or altered) and returned in accordance with the instructions received from S2L apparel sourcing BD Dispute Team.  You are solely responsible for the cost of shipping the returned Product. Unauthorized returns will not be refunded or credited to your account, and we may handle or dispose of those products as we see fit in our sole discretion.

Any other item,  Clothes, you agree that you understand what you are ordering. If the product is not damaged/faulty, a return is not acceptable. 

Last Update: 08-14-2021